Privacy Policy
At Aqua Controllers Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information when you use our website or contact us:
- Contact Information: Name, email address, phone number, and postal address
- Communication Data: Information you provide when contacting us through forms, email, or phone
- Service Requests: Details about swimming pool services, maintenance requests, or project inquiries
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and service requests
- To provide quotes and estimates for swimming pool services
- To communicate with you about our services and projects
- To improve our website and customer service experience
- To comply with legal obligations and protect our rights
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business (e.g., email services, hosting providers)
- When required by law or to comply with legal processes
- To protect the rights, property, or safety of Aqua Controllers Ltd, our customers, or others
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Object to or restrict the processing of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at info@aqcontrollers.com
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised "Last Updated" date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Aqua Controllers Ltd
Caleechurn Lane, Carreau Laliane
Vacoas, Mauritius
Email: info@aqcontrollers.com
Phone: +230 6063553
Last updated: February 2026